A Training session was conducted for the TYBCA students by Ms. Caroline Silva on 19th August. The session was conducted in the Smart Classroom from 8:30 a.m. to 3:00 p.m.
The following topics were covered during the session:
MODULE 1 – 08.30 to 10.00am & 10.15am to 12.15pm
1).Verbal Communication & The Art of Listening
2). Non-Verbal communication (Body language), Written Communication & Visuals
MODULE 2 – 1.00pm to 03.00pm
1). Inter- Personal Skills
2). Teamwork
The training was conducted in the form of a discourse and elaborated with the assistance of training activities, audio-visuals and self assessments. The training outcome was to highlight the importance of effective verbal and non-verbal communication and to emphasize the need to work as a team to collaborate, compromise and cooperate.
